Dear all,

Quick update of mentoring engagement with Qonita. Please allow me to share the Qonita Shahab’s scope of mentorship that will be started on September 3, 2019. If you are interested in booking a mentoring session with Qonita, please read carefully the information below.

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Overview

The CDC Branch 3 People Empowerment is engage Qonita Shahab as a mentor to equip designers with strategic design skills. The focus of this mentorship is to assist 6 assigned designers in determining design strategies in the designated business unit.

Expected outcomes

The mentees are able to perform strategic design skills in their BU.
A shared understanding of the strategic design skills between CDO, VP of Design, CDCs, Design Leads, and mentees.
A standardized design strategy process as a guideline for starting a project in Traveloka.

Steps to achieve goals as stated above

Further assisting 6 assigned designers in determining design strategies that are in line with the commercial objectives of each business unit where Mentee is located.
Make a quality standard categorization of the development of design strategies in accordance with various types of design strategies, which are in line with the process of developing Traveloka’s design (including but not limited to the Human-Centered Design methodology).
Determine the role and contribution of the design strategy in the project in the company’s business unit and put it in a written report. Together with the mentoring program participants, determine the criteria for success and produce a form of measuring the impact of the design decisions.

Timeline

Mentoring will be conducted every Tuesday, 3rd September 2019 - 4th February 2020.

Mentoring schemes :

6 designers including Torbjorn Aksdal, Adwitya Nugrahawati, Kalista Cendani, Fadlan Reza, Aussie Bara, and Niken Linda Dinartika.

The coordinator will schedule the weekly (only in August) and biweekly (Sept - February) meetings between Qonita and mentees during the 6 months engagement. The initial schedule can be seen here: https://bit.ly/2JnHPkC

Any discussion or update about the schedule will be a blast in slack channel #tuesdayloka

Scheme 2 - Informal mentoring
Informal mentoring is available to be used for incidental mentoring for other designers, knowledge sharing, team discussion, shadowing, etc.

The informal mentoring session invitation will use the first book, first-serve basis using google calendar. Please contact @Aya or @Qonita directly to schedule an appointment with Qonita.

Scheme 3 - Remote consultancy through email or slack
Those days could be inflexible where Qonita can only allocate responding emails/chats instead of phone calls.

Delivery Process

The mentor and mentee will agree and write down the mentee’s goals toward the end of the first month. Goals can only be derived after the mentor gets a sufficient understanding of the mentee’s work in the first month. These goals will be reviewed at each meeting and will form the basis for the evaluation of the project at the end of the contract.

The mentee will provide written materials for that meeting at least one day in advance. The mentor will have studied those materials in advance of each session. The mentee will provide any necessary notes that might assist the mentor in appreciating the material and preparing appropriately for the session.

After each meeting, the mentor will write to the mentee and summarise the main points of the meeting. A copy of this letter should be sent to the mentoring coordinator dian.rachmawati@traveloka.com

Confidentiality & Copyright of Materials

The mentor will treat the mentee’s performance in full confidence and not share that work with anyone else. The mentor owns the copyright to any of the mentor’s own materials delivered as part of the scheme.

In the event of a Breakdown in the Relationship

Should the mentoring relationship break down in any way, and no third party is able to repair it, the mentoring relationship will stop and nothing more be due from either party except for the full payment of fees up to the point of breakdown. The breakdown is constituted by either party refusing to continue.

The Role of the Mentoring Coordinator

The role of coordinator as the program manager in this relationship is to help to create goals for the project, issue agreements to mentor and mentee, monitor and evaluate the process by keeping in contact with both parties during the duration of the project and by supporting the relationship on both sides. Before a relationship breaks down, the coordinator should be the first port of call for both mentor and mentee.

Q&A
Why Mentoring Program?
Q: Why is mentoring important?

A: For mentees, the value of having a mentor is undeniable. Among the many benefits, a good mentor can help a mentee become more efficient at work, learn new skills, develop greater confidence, and make more logical decisions. Mentors report many benefits as well, including satisfaction from seeing others develop; expanded generational and cultural perspectives; strengthening mentoring, leadership, and interpersonal skills; and continuing to experience new ideas and insights.

Q: Why do we need a mentoring program? Isn’t mentoring best when it happens organically?

A: Mentoring that happens organically can be terrific, gratifying, and a source of growth and satisfaction for mentors and mentees. However, organizations that have mentoring programs are able to create additional wins beyond those described above, these include:

Think of it as a garden. If you want flowers to grow, could you get a few to bloom by providing the seeds and sprinkling them on some soil? Sure, and some might even flourish; but if you plant those seeds properly, provide the right soil, and water them, you’ll be following a much better strategy to create something that flourishes.

On What Topics, When, and How Is Mentoring Most Effective?

Q: What do I focus on in my mentoring relationship? Can I have a personal mentor as well as a professional mentor?

A: At its core, mentoring is about advancing the learning and development of the mentee. A mentoring relationship is most effective when the mentor and mentee take the time at the beginning of the relationship to set specific, measurable, and meaningful goals in the professional context.

Q: How do I know if I chose the right goals to focus on?

A: Goal-setting is most effective when it is done in the context of a greater vision. This requires taking the time to think clearly about what the purpose of your mentoring is and where you want to be at the conclusion of the mentoring relationship. What skills, competencies, experiences, and knowledge will you need to have to reach your goal? Which of these do you have now? When you identify the gap between where you are and where you want to be, the goals will emerge.

Q: What are the things expected from me?
A:

You will be expected to drive the relationship take increasing responsibility for your own self-reflection and development.
You will be encouraged to identify goals, challenges, and set priorities.
Ability and willingness to work as a team player
You will be expected to drive the relationship take increasing responsibility for your own self-reflection and development.
You will be encouraged to identify goals, challenges, and set priorities.
Engagement with your mentor on an ongoing basis is crucial for the success of the scheme for all parties. Walking away when you have ‘got what you need’ from the scheme without any regard for the longer-term relationships or the consequences for the mentor and the scheme organizer is to be avoided.

Q: What can I expect from the mentor?

Anything related to strategic thinking for product design. The mentor will not tell you what to do. Instead; she will facilitate to sharpen your strategic thinking.
Mentoring requires clear boundaries between the mentor and mentee. These boundaries help to form a shared expectation which is significant to the success of the mentoring program. These boundaries should be set by both parties.
You should expect a mentoring relationship based on trust, confidentiality, mutual respect, and sensitivity.

Q: To what extent can I share the mentoring program to my peers in Traveloka?

A: You are welcome to share your lessons to your peers in Traveloka. However, please be mindful when sharing since some of the information might be confidential. We suggest you to share the key takeaways from the mentoring programs but not the details, especially when it is related to company data.

Q: Does the mentoring initiative affect my PMS?

A: The mentoring program may not have a direct impact on your PMS. We hope this mentoring program can support you in achieving the objectives you and your lead stated in your goal settings.

Qonita Shahab’s scope of mentorship - September 2019