Template Announcement

[Subject]: Urgent Maintenance activity for ISP PGN

Overview:

One of our Internet Service Providers will have an urgent maintenance from their site for Software Upgrade at the Distribution Router.

When will this happen?

Start : Saturday, 30 March 2024 – 00.00 AM (GMT+7).

End: Saturday, 30 March 2024 – 07.00 AM (GMT+7)

Location: Traveloka GOP Office and Midpoint

What is the impact?

During the activity,

1. Users will not be able to connect to the Forticlient VPN Remote Gateway with IP Address: 202.179.188.130

2. Users at the GOP office and Midpoint office will experience slower connectivity to the internet

What do you need to do?

No specific actions are needed from your end.

We encourage you to adjust your working schedule during the maintenance or kindly change the Forticlient VPN Remote Gateway with IP Address: 139.255.52.218 OR 202.152.18.58

Why is this needed?

Software Upgrade at the Distribution Router needed because best practice in maintaining optimal network security, performance and functionality. Therefore, maintenance activities are very important to carry out

Questions/Concerns?

Please contact the Tech Support team through the Traveloka IT Service Desk and https://get.tvlk.it