ADT Lebaran 2018 Release Freeze
Team,
We're entering release freeze period and to respect this process, there are several things that I'd like to highlight. In summary:
" All changes during 2018 Lebaran freeze is justifiable, well tested, safe to push, and have a rollback plan."
Hotfix and Data changes
- Hotfixes are reserved only for major incidents not for product features or improvement.
- Major incident is main flow issue (search list, rooms, and reservations) that impacts > 20% customers.
- Changes including:
- Production data through #prod-data-change or troubleshoot-db
- AB test reconfiguration
- Job enablement related to and including: hotel import - merging, review tagging.
- Feature enablement through feature toggling.
- Flow changes in WP
- Anything via tower, are not allowed during release freeze unless justfied and explicitly approved.
- Changes in point 1 and 2 are reviewed and explicitly approved by domain owner and Irfan through this board. Create an incident in ACT project with the following configuration:
- label: adt2018-lebaran-release (and adt2018-lebaran-data-change for data changes)
- component: DEMAND
- affected services: <a must>
- title: [HOTFIX] [YYYY-MM-DD] [Service Name] [S/F/S+F] Summary
- description: comply the task description with this template.
- Test the changes on your local and shared staging
- Once it's done, ping respective domain owner to release your change. Stand by during the release in case rollback is needed.
Incident handling
- In case of minor incident, the oncall engineer to annouce him/herself as PIC in #accom-demand-release, #en-hotel-product.
- In case incident worsen to major, escalate to domain owner. Alert the team to help put off the fire and investigating. Post the situation in #release-and-hotfix channel.
- Create postmortem document for each incident, both minor and major.
- Regular situation update is needed in important channels. Ask PMs to help update business metrics.
Domain owner
- Search: aprsapi, hinv – Bobby (+6289688157020)
- Content: NE, Aprcapi, Aprnes, Aprned, aprhd, aprhdjw – Febri (+6287737822967), Jogie (+6285945591391)
- Booking & Issuance: Aprbapi, HB, Aprops, Aprpbo – Aradea (+62816974455)
- Scraping – Erik (+6281807885333)
Please read this carefully and let me know your concerns.
References:
Hotfix rule during lebaran