Hello everyone,
Start from June 23, you can file an incident to Site-Infra team via email. Ask for help to site-infra@traveloka.pagerduty.com and on-call member will respond to filed incident.
This is reserved for high priority incident that need immediate action from Site-Infra. Please also file an incident to Tech-Ops Service Desk on JIRA (Choose Report Problem with Infrastructure) for better incident tracking.