Based on Adstensity research, Traveloka had increased its advertising expenditure to IDR 659 billion or increased by 4,54% year-on-year.
Furthermore, Traveloka had placed more than 32,000 TV ad, which surpassing Trivago and Misteraladdin.com ad placement with only 6,467 and 3,853 TV ad.
Managing Director and Co-Founder of Tiket.com, Gaery Undarsa, explained that Tiket.com has recorded a significant traffic by December 2016. He said that there has been a significant trend of mobile users which increased by 100% year-on-year.
A list of travel websites like Agoda.com, Booking.com, Hotels.com, Expedia and others are believed to gained hundreds of US Dollars while doing business in Vietnam, without paying taxes.
As Go-Pay service has grown to account for more than 50% of the company transactions, the payment service is said to be opened up to other merchants this year.
Grab Philippines has employed customer experience consultants aged at least 60 years old. Grab PH Country Head Brian Cu explained that most of their task will be email support for passengers, including inquiries on the recently rolled out Senior Citizen Discount.
Grab Singapore’s blog release an announcement about the company’s plan to impose $2 of cancellation fee for passengers who cancel bookings for more than 10 times a week.
After launched a new credit card application feature in its mobile app by the end of December 2016, the company plans to add more fintech services such as loans, insurance, and investment.
Lazada Malaysia officially launched Oriental Pavilion, dedicated page on Lazada.com.my for Malaysian customers to shop for reputable brands from China. The page will introduce Chinese brands from TMall, China’s most successful online retail platform operated by Alibaba Group.