On-call Report 25 - 31 July 2022

Action items

product redirection https://tvlk.slack.com/archives/G23U601B9/p1658465579187299
cut-off and regression of xpe 3.60.x https://tvlk.slack.com/archives/G01BHFSEPQR/p1658906214452649
inventory checking https://tvlk.slack.com/archives/G23U601B9/p1659077564124769?thread_ts=1659077516.563809&cid=G23U601B9
scale out xpesrch to support Pascal https://tvlk.slack.com/archives/GTRH0FEBH/p1659081725863919
cut-off and regression of teleconsultation https://tvlk.slack.com/archives/C0240JNQY9Z/p1658906676069909
check the validForm and validThrough in Demand behaviour https://tvlk.slack.com/archives/GTRH0FEBH/p1659077935965339?thread_ts=1659004937.634439&cid=GTRH0FEBH
check the usage of item detail POT API https://tvlk.slack.com/archives/GN7MQ8K70/p1658889168448399?thread_ts=1658308829.085819&cid=GN7MQ8K70
clean up log on xpedisc https://29022131.atlassian.net/browse/EXP-14760

Inquiry

Prod

lead name couldn't be found when requesting XPOD permission

known issue, ask web-oncall https://tvlk.slack.com/archives/C01AH99M61Y/p1658893347787979

the issuance hanging

problem in POT https://tvlk.slack.com/archives/G9PMYQYAU/p1659081621055339

unable to book

problem in POT https://tvlk.slack.com/archives/G9PMYQYAU/p1659160288138139

issuance data tracking was stopped for SHS

expected since there was no a lot of user bought the tickets at that time https://tvlk.slack.com/archives/GTRH0FEBH/p1658718956046009

Staging

error when accessing searchV2

hiccup on stg environment https://tvlk.slack.com/archives/GTRH0FEBH/p1659004264756579

could not book the item

error in POT & AXESS
https://tvlk.slack.com/archives/GTRH0FEBH/p1659004937634439
https://tvlk.slack.com/archives/GTRH0FEBH/p1659076408426239

SHS filter info return 504

the callback was not called https://tvlk.slack.com/archives/GTRH0FEBH/p1658993560083619

Pager Duty

low memory of xpedisc => need to update instance type
high latency on xpesrch, xpedisc, xpepapi => cascading from POT
high exception on xpebook => cascading from POT

Pending Tasks