Incident Management Financial Loss Criteria

Overview
As part of the Galaxy remediation project to address IT audit finding in establishing financial loss criteria and value for incident, we have created the loss value criteria by looking into historical incident loss and calculated it based on four criteria: detection and escalation, loss business GBV, ex-post response and man-day. We have incorporated it to Incident management Standard and Guideline specifically on impact assessment criteria

Who is this announcement for?
For all Technology teams

What do you need to do?
Determine incident severity level based on updated impact assessment criteria

Why is this needed?
The incident financial loss is the new impact assessment criteria that can help to determine incidents severity level and priority based on loss value.

Timeline
Continually perform

Questions/Concerns?
Please slack @faradisa.wardani.


Thank you for your cooperation