[PSA] We are downgrading Global Admin’s to Manager role in PagerDuty

https://29022131.atlassian.net/l/c/4Q40gQV5

Overview

Currently we are have 45 user that registered as Global Admin. Now we are reviewing their access and targeting the users that have Global Admin users supposed to be for Corporate IT Team. While other user whose day to day activity in pagerduty only managing team that assigned to them, it is not necessary to have that role and only required for Manager access at the least.
If in the future Team Manager would need to add new user or modify your team members role on PagerDuty. Please follow this SOP
[SOP] PagerDuty New User Registration

Who is this announcement for?

All PagerDuty user that have the Global Admin role

What do you need to do?

No action item for you.

Why is this needed?

To implement least privilege principle

Timeline

Jun 20, 2022 : Global Admin role will be unattached from existing user and Manager role will be attached.

Questions/Concerns?

Please contact the Cloud Infra team through #site-infra-channel and through
Jira Service Desk[1].

Appendix

Vincent, on behalf of the Cloud Infra Team