Oncall Report 6-12 June 2022
Action Taken
Inquiry Prod
- Post Issuance: Page 2-27 of 66 pages PDF are blank
- ProductMerchandisng: how to find Doctor ID, Name, and Specialization to be used in merchandising?
- Is it possible to cancel redeemed vouchers?
- Supplier Coupon: there's exception when calling get coupon for coupon with provider != AXES
- Unable to use coupon for F1 product
- PM share ticket regarding certain product category & subcategory validity
- Check code, consistent that have logic to restrict coupon for EVENT category & SPECIAL_1_TIME_CLASSES subcategory
- Check product detail response from POT, POT return above category got from BMG
- POT Eng take out SPECIAL_1_TIME_CLASSES subcategory
- Reimport product in Demand
- https://tvlk.slack.com/archives/G01F9C8K4G4/p1654460169661219
- Pickup address doesn't display the RTF value
- Hide certain product
Release Related Issue
- Product doesn't appear on desktop
- Android app crashes due to unexpected response from BE
- BE made changes to support Web product detail banner adjustment that affected to all platform
- App unable to convert new value from BE and then crashed
- To mitigate the issue, rollback xpepapi
- Take out related commit from release branch
- Re-release xpepapi
- https://tvlk.slack.com/archives/GTRH0FEBH/p1654744861934039
- Booking transaction doesn't display in ticket list
Inquiry Staging
- xpeops unhealthy at staging
- Newly spawned instance is not registered to target group
- Redeploying terraform fix the issue
- POT: Globaltix: failed to booking because error when entering bookingPage
- trppapi keeps getting the following error during startup due to some PR
- Cannot create booking pre-release
- POT update staging to release branch
- Book + issuance success after that
- Probably intermittent error
- Unable to book Health product & teleconsultation products
PagerDuty
- [resolved] xpebi high system load due to low memory
:check_green:
Pending Task
- Inquiry regarding the usage of SRS method
- XPE operationalPeriod issue >> handle short period (< 7 days)
- [BE] assessment why does mongoDB.upsert() gives error about duplicate
- [BE][XPE][TEX] Investigate searchExperienceDetail error from xpesrch -> xpedata