@channel - We want to conduct the fire drill for this quarter for the Authentication Fallback System, a system that provides an alternative Authentication service when Auth0 is down or inaccessible. Auth0 itself has 99.95% SLA which translates to a maximum of 21 minutes and 54.9 seconds of downtime every month. But, we need to prepare for the worst in which it is down for a long time far longer than their SLA which makes people unable to work.
Read more: https://docs.google.com/document/d/1v-l-bQKmbp86fRvPQSETMOCmafsN5hb7JjIBWn2gvxQ/edit?usp=sharing