Currently, the Pagerduty Service/Rule Table Name in Datadog doesn’t have a standardized format which makes it hard to determine who owns the Pagerduty channel and which Pagerduty channel should be alerted/notified when we want to notify a specific team/service team
For all the product teams that have Datadog Pagerduty Channel Integration listed in this spreadsheet: [Action Required] Standardize DataDog Pagerduty Service/Rule Table Name
Update your Pager Duty Service/Rule Table Name to standardized format:
lower case
{PDA}
tsi
fpr
usr
{PDA}-{SubLevelTeamName}
fpr-pricing
fpr-mainflow
Whenever you update your Pagerduty Channel Service/Rule Table Name there will be an automation running periodically to update all of your Monitors using the old name to the new one, please make sure you put the new name on the following spreadsheet: [Action Required] Standardize DataDog Pagerduty Service/Rule Table Name
Link to the PSA
[Action Required] Standardize DataDog Pagerduty Service/Rule Table Name