On-call Report 28 Mar - 2 Apr

Action Taken

release v3.51 https://tvlk.slack.com/archives/G01BHFSEPQR/p1648540605079819
refresh XPEDATA due to low free memory

upgrade spring version to avoid hacker https://github.com/traveloka/xpe-health-backend/pull/418
release teleconsultation 1.6
automation check

testing DNS migration https://tvlk.slack.com/archives/C037K7WAMLG/p1648441286849539

Inquiries

SHS email issuance issue

different field between BE code and email template https://tvlk.slack.com/archives/G01L34RBQ14/p1648443256733659

the rate is 0 on storefront

POT gives pax with 0 rate https://tvlk.slack.com/archives/G01QHLPTW1K/p1648462322247309?thread_ts=1648459739.306299&cid=G01QHLPTW1K

booking issues

could not book due to an issue on service Trip https://tvlk.slack.com/archives/GTRH0FEBH/p1648460817593519
issuance was failed due to email was in blacklist https://tvlk.slack.com/archives/G9PMYQYAU/p1648620163516249?thread_ts=1648619060.158879&cid=G9PMYQYAU
could not book due to an issue on Pascal https://tvlk.slack.com/archives/GTRH0FEBH/p1648720144290869
could not book. it was error from axes https://tvlk.slack.com/archives/G23U601B9/p1648965003136549?thread_ts=1648915127.451789&cid=G23U601B9

wrong products are attached to Quick Filter

limitation on SRS about removing all tags from a product https://tvlk.slack.com/archives/GTRH0FEBH/p1648462722503759

the services language was not shown on PD

it was cache https://tvlk.slack.com/archives/G23U601B9/p1648464928660669?thread_ts=1645414562.324789&cid=G23U601B9

Checking Demand/Health code behaviour

check whether Demand has called redeemV2() from POT https://tvlk.slack.com/archives/GN7MQ8K70/p1648474444140909?thread_ts=1648472091.832209&cid=GN7MQ8K70
ask about the behaviour of redeem API of Demand https://tvlk.slack.com/archives/GN7MQ8K70/p1648529465263809?thread_ts=1648472091.832209&cid=GN7MQ8K70
ask about the logic to display validity ticket on ticket detail on Demand https://tvlk.slack.com/archives/GTRH0FEBH/p1648623008800209
check whether Demand has retry mechanism when issuing to POT https://tvlk.slack.com/archives/G01F9C8K4G4/p1648627439518279?thread_ts=1648459841.765639&cid=G01F9C8K4G4
check the impact on Teleconsultation when axes add more doctor's specialization https://tvlk.slack.com/archives/D02HEN81X0S/p1648725315934919

loyalty point was still shown on SG locale

it was cache https://tvlk.slack.com/archives/C038A4JA97V/p1648476202876629?thread_ts=1648457047.084559&cid=C038A4JA97V

neither user not agent couldn't cancel the booking

https://tvlk.slack.com/archives/GHL1Y9SAJ/p1648523204124549?thread_ts=1648434547.845819&cid=GHL1Y9SAJ

loyalty point was still shown on vi_VN locale

it is expected https://tvlk.slack.com/archives/C038A4JA97V/p1648528588716869?thread_ts=1648457047.084559&cid=C038A4JA97V

error in payment page when booking teleconsultation

the payment services might be unavailable https://tvlk.slack.com/archives/D031QETSWB0/p1648547078904659

the product still cannot be search on unavailable locale even though POT has given fallback en_ID

it is expected since it needs Demand changes if we want to enable it https://tvlk.slack.com/archives/GN7MQ8K70/p1648558601967279?thread_ts=1647914401.012719&cid=GN7MQ8K70

check the experience booking id https://tvlk.slack.com/archives/GAS66MC5Q/p1648624278435709
error when open Redemption page

the commit was not pushed yet https://tvlk.slack.com/archives/GTRH0FEBH/p1648639358401469

rating was still not exist on SR SHS

there was a cache https://tvlk.slack.com/archives/D010DR17F7Z/p1648635705827179

merchandising page was blinking

issue on FE https://tvlk.slack.com/archives/GTRH0FEBH/p1648695867241219

hide the product from xpe search flow https://tvlk.slack.com/archives/G23U601B9/p1648705827295299?thread_ts=1648701114.280719&cid=G23U601B9

Pager duty

XPEDATA low free memory
High latency on XPEPAPI, XPEDISC, XPESRCH, XPEBOOK (1/4/22) https://tvlk.slack.com/archives/GN7MQ8K70/p1648780969378799

Pending on call task