Hello Folks,
Cloud Infra team is creating new SSM troubleshooting guide.
You can read the guide here : https://29022131.atlassian.net/wiki/x/UIM_UQ
We already put common problems people reports related to AWS SSM, both run command and session manager, but we're sure there are problems that we haven't put on the guide yet.
Feel free to update the docs with problems and solution related to AWS SSM that is not listed on the guide yet. Thank you :)